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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Destiny Smith

January 28, 2026

5  out of  5
rating by Destiny Smith
"Mary and Andrew are always so prompt and helpful with anything I need. They truly care and I can’t thank them enough for all of their help over the past few years."
We responded:
"Hey Destiny, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. See you next time!"
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DARYL GLADDEN

January 9, 2026

5  out of  5
rating by DARYL GLADDEN
"Very professional and very thorough with everything. I look forward to doing business with Andrew for a very long time. Customer service top-notch. Thank You!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Gary Strozyk

January 9, 2026

5  out of  5
rating by Gary Strozyk
"Great people to deal with !!!"
We responded:
"Thank you for the fantastic review, Gary! We are always here to help with your insurance needs here in Timonium . "
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Bernard Mwaura

January 5, 2026

5  out of  5
rating by Bernard Mwaura
"Your services are fantastic!"
We responded:
"Thank you so much for the 5-stars, Bernard! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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davonne flowers

December 31, 2025

5  out of  5
rating by davonne flowers
"10/10 overall experience. I am more than satisfied with my experience getting a quote. Switching to state farm immediately after finding out I’m saving well over $100 dollars and receiving better coverage and excellent customer service. Treated me like family from start to finish! Very excited and happy. Thank you!"
We responded:
"Greetings davonne, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!"
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Audrey Gilyard

December 29, 2025

4  out of  5
rating by Audrey Gilyard
"I would like to thank Andrew, Mary and staffs for always taking the time out to help me everytime I call very Pleasant people. Happy New Year! Audrey,"
We responded:
"Happy New Year to you as well. Thank you for the wonderful review. "
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Yvette Johnson

December 15, 2025

5  out of  5
rating by Yvette Johnson
"Mary has always been very pleasant and helpful. I enjoy talking with her when I call the office."
We responded:
"Thank you for the review. Mary is such a valuable part of my team. "
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Alex Tracey

December 12, 2025

5  out of  5
rating by Alex Tracey
"Fantastic staff!"
We responded:
"I appreciate the 5-star review Alex. Your family have been loyal clients for my entire 25 years as an agent. Thank you! "
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Laura Rogge Luerssen

December 10, 2025

5  out of  5
rating by Laura Rogge Luerssen
"Bundle with State Farm. Should have done this years ago! If you want to speak to a real person this is the agent for you! Nicest most helpful Team, Hands down! Thanks"
We responded:
"Thank you for this incredible review. I love hearing my team is available and helpful. Thank you for trusting us with your business. "
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Charles Smolkin

December 10, 2025

5  out of  5
rating by Charles Smolkin
"Gives me very personal service. Makes me feel as if I’m a member of the family not a customer. Also, their knowledge of the products is exceptional."
We responded:
"Chuck you are a wonderful client. We all love helping you. "
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Gabe Costa

December 4, 2025

5  out of  5
rating by Gabe Costa
"Switching cars and dealing with payment structures was something I was super anxious about, but everyone I talked with made it easy to understand and sort out!"
We responded:
"Gabe, so glad to hear we made this process easy for you. We pride ourselves on customer service. "
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Dale Stewart-Minson

November 17, 2025

5  out of  5
rating by Dale Stewart-Minson
"I had the most awesome experience talking to Mary she was very nice and a pleasure to talk to. VERY knowledgeable about the services that they offer that which made me sign up with them and the prices were great."
We responded:
"Thank you for the kind review Dale. Julie and Tania are valuable members of my team and they are amazing. I appreciate your business. Andy "
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Nancy Driver

November 7, 2025

5  out of  5
rating by Nancy Driver
"Mary and Andrew are so friendly and helpful. Always there when needed. They don't try to over sell products but makes sure your needs are covered. Would recommend to anyone."
We responded:
"Nancy, thank you for the great review. I appreciate your kind words. Thank you for your business. Andy"
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Karl Lin

October 27, 2025

5  out of  5
rating by Karl Lin
"They are so good that i can hardly believe it. My experiences with this office are wonderful. I am so happy I found this agency. It is the best that i have had in the last 50 years."
We responded:
"Wow, what an amazing review. Thank you so much for your feedback. It makes me proud to know you feel this way. Best, Andy"
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Ash Ram

October 24, 2025

5  out of  5
rating by Ash Ram
"Everyone is very friendly and easy to talk to at Andrew Tiller Office this has been my experience for several decades, I'm mid sixties and been with state farm since I was 16, thanks."
We responded:
"Thank you for the great review, Ashmead. You have been a loyal longtime client and I appreciate that. Thanks for the kind words. Andy"
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Nicole Williams

October 24, 2025

5  out of  5
rating by Nicole Williams
"I have been with Andy Tillers office for 20+ years. I have had renters, homeowners, multiple vehicles, & life insurance for myself and my family. Andy and his office staff are very kind, patient, and helpful. Always quick to answer my questions, figure out changes I need made, etc. I work in the insurance field myself, and still choose State Farm because of Andy and his staff!"
We responded:
"Wow Nicole, thank you for such a great review. It has been a pleasure helping your family for my 25+ years as your agent. "
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Kyle Plifka

October 22, 2025

5  out of  5
rating by Kyle Plifka
"I just switched to State Farm about two months ago for both my auto and home insurance, and it’s been great so far. The process was super easy, the rates are solid, and everyone I’ve talked to has been really helpful. Glad I made the switch!"
We responded:
"Thank you for the nice review, Kyle. I am glad we had the opportunity to earn your business. I look forward to being your agent for years to come. "
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WeaselsInSpace Inc

October 15, 2025

5  out of  5
rating by WeaselsInSpace Inc
"Perfectly friendly help for everything from my cars to my home to my drums and drone! Andy and Mary are extremely helpful and always trying to find the best fit for my needs. They are great at letting me know when I do or don’t need coverage for things when I consult with them. Andy Tiller State Farm has never tried to oversell or push me towards coverage I don’t need, so I know I can trust them. 6 stars!"
We responded:
"Thank you so much for the great review. I wish 6 stars was an option. I am glad to hear we are following our mission statement. Best, Andy"
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Kaira Weaver

October 13, 2025

5  out of  5
rating by Kaira Weaver
"Been with Andy for over 30 years - his team is truly the best!! Excellent customer service and works hard to meet all of our family's needs. :-)"
We responded:
"Kaira, thank you for the wonderful review. It has been my pleasure being your agent for all of these years. I appreciate the kind words. Andy"
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Dani Jennings

October 1, 2025

5  out of  5
rating by Dani Jennings
"Mary and Julie are the very best. They have always been very helpful, insightful, and pleasant to work with. I have been with Andy Tiller’s office since 2011."
We responded:
"Tiffany, thank you for the wonderful 5-star review. You have been an incredible client over the years, and I appreciate your business. You are right, Mary and Julie are amazing. Thanks, Andy "
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flipperoo810

September 27, 2025

5  out of  5
rating by flipperoo810
"Mary has excellent customer service skills; she is knowledgeable and very easy to talk to. she gave me lirs of helpful advice, and I am thankful. She’s an asset to the team!"
We responded:
"Thank you so much for your kind words. Mary is a true asset to the team. "
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Tee Tee

September 26, 2025

5  out of  5
rating by Tee Tee
"The experience has been good so far. The team was very helpful."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. We look forward to helping you in the future."
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Hunter Elson

September 20, 2025

5  out of  5
rating by Hunter Elson
"Moving apartments, and Julia and Mary were extremely helpful in getting me everything I needed to make a smooth transition. Thanks!!"
We responded:
"Thank you for the great review, Hunter. We appreciate your business. "
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Lakeshia Jones

September 6, 2025

5  out of  5
rating by Lakeshia Jones
"I'm very thankful that I have Mr Andrew and Ms Mary as my agents. They take care of me as if I'm family. They check on me just to make sure we're ok. THANK YALL !!!! If you're looking for insurance PLEASE allow them to make you part of our State Farm family."
We responded:
"HI Lakeshia. Thank you for the great 5-Star review. I am so happy to be your agent. "
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Melissa Boyd

September 2, 2025

5  out of  5
rating by Melissa Boyd
"Great, personal service! You guys have earned our business over and over again. Thank you!"
We responded:
"Thank you for the wonderful review, Melissa. I appreciate your business. "