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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anntoin Whitaker

October 26, 2026

5  out of  5
rating by Anntoin Whitaker
"Great customer all agents are pleasant. Mostly I always get in contact with Mary great customer service she makes sure all needs/ questions are answered. The few times I've talked with others they show the same effort. I appreciate the state farm crew!!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Timonium to know you had such a great experience with us. "
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Leah Kleeman

October 21, 2026

5  out of  5
rating by Leah Kleeman
"I’ve been with Andrew Tiller and team for more than a decade and have never had an experience that’s less than STELLAR!!!"
We responded:
"Leah, hard to believe it has been well over a decade. Time flies! Thank you for the great review. I appreciate your business over the years. "
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Celia Trotter

October 20, 2026

5  out of  5
rating by Celia Trotter
"Exceptional service! Friendly staff who answered all my questions and made me feel like a part of the family."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Shannon Smith

October 19, 2026

5  out of  5
rating by Shannon Smith
"Andy and his team have been our insurance agent for years now.
They are exceptional when navigating claims, inquiries when we have looked at potential vehicles that we have considered purchasing, or finding the right balance of coverage- taking time to review our policies over the years and helping us determine what is appropriate and works best for our family.
My husband and I would highly recommend Andy Tiller’s office for any insurance needs."
We responded:
"Thank you for the kind words, Shannon. I appreciate your business over the years, and I am happy to know we have exceeded your expectations. "
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stephanie c

October 16, 2026

5  out of  5
rating by stephanie c
"I'd been with the same auto insurance company for more that 30 years. I was very nervous about switching. Andy and his team made it easy with great rates and great customer service. The quote process was clear and straightforward. I feel very comfortable with the change."
We responded:
"Thank you for the wonderful review, Stephanie. I am so happy we could help you with your Home and Auto insurance. I am so glad to hear your sisters referred you to my office. "
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Spyro Stavrakas

October 13, 2026

5  out of  5
rating by Spyro Stavrakas
"Always fast helpful and reliable with prices I didn’t find anywhere else!"
We responded:
"Thank you, Spyro. I am happy to hear our auto and home premiums are competitive. Thanks for the 5-star review. "
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Denise Roberts

October 13, 2026

5  out of  5
rating by Denise Roberts
"Every time I call the office I am greeted by a friendly person. I am very pleased with the service I have received."
We responded:
"Thank you, Denise. Our goal is excellent customer service on every interaction, so I am happy to hear we are meeting that. "
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Drizzy Dre

September 26, 2026

5  out of  5
rating by Drizzy Dre
"I must say if give out five stars that truly means they did exceptionally good for me my issues weren't overlooked they were addressed and on time replyed I like that very much plus I didn't get the run around I got results and I'll will and have recommended State farm to everyone once more thanks again State fram."
We responded:
"Thanks so much for the amazing review, Drizzy! We really appreciate your support here in Timonium. Just reach out anytime if you need us - we’re here for you. "
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Stacy Mckinney

September 22, 2026

5  out of  5
rating by Stacy Mckinney
"New to the State Farm family so far so good. Just weeks in and they have done a great job with accommodating my needs. Special thanks to Andrew and Joe looking forward to receiving your great service.Thanks Stacy"
We responded:
"Thank you for the great review, Stacy. I appreciate your kind words. I look forward to being your agent for years to come. Andy"
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Wayne Schafer

September 10, 2026

5  out of  5
rating by Wayne Schafer
"Our experience with the customer service was excellent. The agents were incredibly understanding and accommodating to my fiancé and me. I highly recommend this place!"
We responded:
"Thanks for the great review, Wayne. Congratulations on the upcoming marriage. We look forwarding to being your agency of choice for many years to come. "
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P J

September 8, 2026

5  out of  5
rating by P J
"Thank you for your five star service. This is Princess, I requested for assistance and they answered right away to help me asap."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Hosheana Hicks

September 4, 2026

5  out of  5
rating by Hosheana Hicks
"It was very easy to sign up for my plan online. When I needed to make changes, I sent an email and the adjustments were made. When I called on the phone to check on my plan the phone barely rang once before someone picked up. The staff member, I believe her name was Mary, was very kind and answered all of my questions. She even asked a little about what I do for work. I appreciate when I am treated like more than a number!"
We responded:
"What a nice review. Thank you for taking the time provide your feedback. I am so happy to hear we exceeded your expectations and made you fell welcomed. I appreciate your business and look forward to being your agent for years to come. "
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Keith Stradford

September 2, 2026

5  out of  5
rating by Keith Stradford
"Being apart of State Farm has been a great experience with no matter what happens in life. Andrew Tiller and his team have always had my back with whatever happens and I greatly appreciate them!"
We responded:
"Wow Keith, Time flies! Thanks for the excellent review. I appreciate your business and glad to help anytime. Andy"
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Craig Lewis

September 2, 2026

5  out of  5
rating by Craig Lewis
"Had a great experience with this office. Everyone was very helpful and made signing up incredibly quick and easy. Would recommend to a friend."
We responded:
"Thank you for the wonderful review, Craig. I appreciate that feedback and it is always our customer service objective. "
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juan antonio rivas

August 31, 2026

5  out of  5
rating by juan antonio rivas
"Exelenthanks"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Andrew Tiller, agente de State Farm, aquí en Timonium. "
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Denise Rocks

August 26, 2026

5  out of  5
rating by Denise Rocks
"I’ve been with State Farm all my driving life and this team is the best of the best"
We responded:
"Thank you for the 5-star review of Andrew Tiller’s team - we really appreciate your kind words! "
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Ronald Wolfe

August 21, 2026

5  out of  5
rating by Ronald Wolfe
"This has been the most rewarding experience I’ve ever had dealing with an insurance agency. The team was so polite and courteous, and my Needs for the top priority. Just graduating College they formulated an insurance policy that fit My needs in my budget. I will recommend them to anyone family and friends. They are a terrific team and make you feel like family."
We responded:
"Ronald, thank you for the kind review. This may be one of the best reviews we have received. It punctuates what I hope all our clients experience with my agency. Thank you! "
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Angey Williams-Davage

August 18, 2026

5  out of  5
rating by Angey Williams-Davage
"As a caregiver for my elderly parents, Ms.Mary has always been a great support in assisting them with whatever help they need. They have been customers with Mr. Tiller's office for many years and have always appreciated both of them. Thanks so much for caring. We really appreciate it."
We responded:
"Thank you for the wonderful review. Caregiving is a tremendous responsibility and one we have personal experience with. Happy to assist in any way that makes things easier for you. "
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Manman

August 15, 2026

5  out of  5
rating by Manman
"Mary did an amazing job helping me and my wife get insurance I would recommend Mr Tiller’s office to anyone"
We responded:
"Thank you for the kind words and wonderful review. Mary is a true asset to my agency! "
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Duane Davis

August 14, 2026

5  out of  5
rating by Duane Davis
"Still a great team with very affordable rates and extremely transparent about everything. Julie, frank and the rest of the crew are always on top of it. Glad to be a loyal customer"
We responded:
"I appreciate the review, Duane. 10 out of 10 and 5 stars. Thank you. "
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Latosha Whitener

August 14, 2026

5  out of  5
rating by Latosha Whitener
"I’ve always had sucha wonderful experience with State Farm! They’re personable, kind, helpful, and truly attentive. Their communication is top-notch, and they always make you feel valued and taken care of. Andy and the whole State Farm team are truly the dream team! Highly recommend!"
We responded:
"Love being compared to the dream team! Thanks for the great review. You have been a client of mine for over 20 years now, so I appreciate your loyalty! "
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Kortni Mccutheon

August 12, 2026

5  out of  5
rating by Kortni Mccutheon
"I had a great experience with this State Farm. From the beginning, the process was smooth, professional, and easy to understand. The staff was helpful, responsive, and took the time to answer my questions and make sure I understood my coverage. I really appreciated how quickly they handled everything and how reassuring it was to know that my home was properly protected. I would definitely recommend this company."
We responded:
"Thanks so much for the amazing review, Kortni! We really appreciate your support here in Timonium. Just reach out anytime if you need us - we’re here for you. "
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casey L

June 30, 2026

5  out of  5
rating by casey L
"Mary and Julie are always on point with great customer service. Friendly and make me feel like family. I have been with Andy Tillers State Farm office for over 10 years. Thank you!"
We responded:
"Thanks Casey. I really appreciate the feedback. Hard to believe it has been 10 years. "
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sydney jenkin

June 29, 2026

5  out of  5
rating by sydney jenkin
"The team at Andrew Tiller’s office has been insuring my car for years. They are all extremely responsive, friendly, and helpful. I am always kept advised of ways to decrease insurance costs for my car."
We responded:
"Thank you for the awesome review, Sydney. I appreciate the loyalty your family has given State Farm and my agency. I look forward to many more years as your agent. "
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Bess and Trey

June 29, 2026

5  out of  5
rating by Bess and Trey
"Andy, Mary and Julie continue to go above and beyond to provide policy transparency, answer questions and handle our insurance needs with ease. Between my fiancé and I we have 8 policies and are extremely happy with their customer service!"
We responded:
"Thank you for the wonderful review. I am very proud of my team and how they are so customer service oriented. "